Returns Policy

Lynimage Ltd operate a full and fair returns policy. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm .

Under the Consumer Protection (Distance Selling) Regulations 2000 any unused product purchased through our site can be returned within 7 days from the date of receipt for a 100% refund, if in its original condition and in the original packaging.

The only exception to this is when Giclee prints and picture mounts have been custom-made to order, in which case we are unable to except returns.

All we ask is that you pay the cost of returning the goods to us via the same method we used to originally despatch the goods to you. Customers are solely responsible for the safe return of goods undamaged.

We will carry out an inspection of all returned prints and orginals to check for signs of use (scratches etc) that would prevent us from reselling them as new. If the goods are in mint condition, a 100% refund will be issued. If payment has been received in advance we guarantee to refund your money within 30 days of receipt of the returned goods.